Because of the nature of the products we are selling as well as the need of some of our customers to purchase in BULK, our store allows you to PLACE AN ORDER ONLINE, receive a TAX INVOICE with all the correct details and then make PAYMENT using a number of methods.
All our prices to our customers include VAT at 15%. If you are purchasing through a VAT registered company or are VAT exempt, we will ask for your VAT number and details.
PLACING AN ORDER
1. Order ONLINE:
- Step 1: View the product(s) you would like to buy;
- Step 2: Add the item(s) to your cart;
- Step 3: Click on the "PROCEED TO CHECKOUT" button when you are ready to checkout; and
- Step 4: Check your order and follow the order placement process - Click 'PLACE ORDER';
- Step 5: You will then receive an 'ORDER CONFIRMATION' email which will confirm your order;
- Step 6: Our team will then review and approve your order and send you a tax invoice for payment before dispatching your order.
Orders will only be processed once payment in full has been received.
2. Order via EMAIL:
This method works best if you want to place BULK ORDERS and receive a BULK DISCOUNT or if you're not yet comfortable placing an order online.
To place an order via email - send your detailed order with all the products you would like to email@example.com.
Your order will then be confirmed via email, you will be registered as a customer, products ordered loaded into your cart manually and a tax invoice sent to you for payment. Orders will only be processed once payment has been received.
3. Order via WhatsApp - 078 731 6052
Once you have had a look through our product range and are ready to order, we can take your order via WhatsApp - our WhatsApp for Business number is 078 731 6052. One of our team will manually load an order onto our system for you and then send the order confirmation and payment details.
For payment options, visit Paying for your order.